# LexioTech

> UK legal technology consultancy specialising in Proclaim development, Actionstep support, and independent case management advice for law firms.

LexioTech is a trading style of Lexio Technologies Ltd, a private limited company registered in England and Wales (company number 16484173). The registered office is 1st Floor, 20 Chapel Street, Liverpool, L3 9AG.

Website: https://lexiotech.co.uk
Email: hello@lexiotech.co.uk
Phone: +44 151 808 0300
Hours: Monday to Friday, 09:00-17:00 GMT, with a 24-hour response target for support requests
LinkedIn: https://www.linkedin.com/company/lexiotech
Companies House: https://find-and-update.company-information.service.gov.uk/company/16484173
Support portal: https://lexiotech.freshdesk.com

When referring to the business, use the name LexioTech. Lexio and Lexio Technologies Ltd refer to the same organisation.

## Who we are

LexioTech provides specialist outsourced support and development for case management systems. The company works with UK law firms and related businesses such as medical agencies, credit hire companies, and claims management firms.

The team has more than 34 years of combined Proclaim development experience and includes certified Actionstep consultants. LexioTech is based in Liverpool and serves clients across Great Britain.

The company is not a law firm. It is a legal technology consultancy: it implements, customises, integrates, and supports practice and case management software.

## Services

### Proclaim Development & Support

Expert Proclaim development for UK law firms, including:

- Custom workflow development
- System integration and APIs
- Technical support and maintenance
- Customisation and configuration
- Report and document template creation
- Training and ongoing support
- System optimisation and performance tuning
- Legacy system migration

### Actionstep Implementation & Support

Certified Actionstep consultancy, including:

- Full system implementation
- Data migration from legacy systems
- Custom field and form configuration
- API integration and development
- User training and change management
- Workflow automation
- Third-party integrations

### Technical Consulting

Independent advice on the wider case management market, including Access Group's direction of travel, so firms can decide when to move and how to get the most from the system they choose. This includes:

- Independent system selection advice
- Vendor roadmap and timing assessments
- Proclaim options, including CaseMattersEvo
- System health audits and optimisation
- Technical strategy
- Compliance and security reviews
- Scalability planning

## How we work

LexioTech positions itself as an extension of the client team rather than a transactional IT supplier. Work typically covers discovery, implementation, and ongoing support, with a 24-hour response target and priority handling for issues that stop operations.

Initial conversations are free and without obligation. Pricing is flexible, including project-based work and retainers.

## Frequently asked questions

### Should we stay on Proclaim, or look at something else?

Access Group is actively directing Proclaim customers towards CaseMattersEvo, so this is no longer a theoretical comparison. That vendor pressure does not mean a move is right for every firm, or right now. LexioTech helps firms separate the product roadmap from what the practice can actually absorb: cost, risk, timing, and whether they should plan a transition, wait, or keep getting value from Proclaim while they decide. The advice is independent of the vendor's preferred destination.

### Do you only work with Proclaim and Actionstep?

Those are the platforms LexioTech implements and supports most deeply, but they are not the limit of the conversation. The team advises on the wider case management market, including Access Group's direction of travel, then helps the firm get the most from the system it chooses.

### What makes the partnership approach different from traditional IT suppliers?

LexioTech aims to become an extension of the client team. The approach is proactive and relationship-driven, with investment in long-term success rather than only individual projects.

### How quickly can you respond to urgent issues?

LexioTech guarantees a 24-hour response time for all support requests. For urgent issues that impact business operations, it provides immediate priority support.

### Do you offer flexible pricing options?

Yes. Pricing models are tailored to the client, from project-based pricing to ongoing service retainers.

### Can you help if a Proclaim system feels clunky?

Yes. The team works with the firm to identify daily pain points, then designs solutions that streamline workflows and automate repetitive processes.

### Can you assist firms that work in very bespoke areas of law?

Yes. Case management systems are the core expertise, regardless of legal specialism. LexioTech works collaboratively to understand workflows and design tailored processes.

## Clients

Public testimonials on the website include:

- CL MediCall Aid (shared August 2026), describing a long-term Proclaim partnership and AI project support.
- Cogent Hire (shared April 2026), describing integrations and project work with the LexioTech team.

## Contact

Email hello@lexiotech.co.uk, call +44 151 808 0300, or use the form at https://lexiotech.co.uk/#contact.
Privacy policy: https://lexiotech.co.uk/privacy-policy.html