Expert Support for Case Management Systems

We're not just another supplier. We become an extension of your team. Our partnership approach is proactive and relationship-driven: we invest in your long-term success, not just individual projects. Unlike traditional IT suppliers, we focus on building lasting relationships, strategic planning, and continuous improvement. We identify opportunities to improve your systems, prevent problems before they arise, and help you grow your practice through better technology. Our goal is to be a true partner, working alongside you to achieve your business objectives and deliver real value.

We guarantee a 24-hour response time for all support requests. For urgent issues that impact your business operations, we provide immediate priority support to get you back up and running quickly.

Absolutely! We offer flexible pricing models tailored to your needs, from project-based pricing to ongoing partnership agreements. We work with you to find the best solution for your budget and requirements.

Both systems have their strengths, and the "better" choice depends entirely on your specific needs, practice size, and workflow requirements. Proclaim excels in complex case management and customisation, while Actionstep offers excellent cloud-based flexibility and modern user experience. Our expertise across both platforms allows us to provide unbiased advice and help you choose the right solution for your practice. We can assess your requirements and recommend the best fit for your unique situation.

We understand this frustration completely. By partnering with us, we work closely with you to identify the specific pain points your team faces daily. We then design intuitive solutions that reduce time-consuming tasks, streamline workflows, and automate repetitive processes. Our approach transforms your clunky system into a smooth, efficient tool that your staff will actually enjoy using. We don't just fix problems, we redesign your entire user experience to make your practice management feel modern and effortless.

Absolutely! Case management systems are our core expertise, regardless of the legal specialism. We've successfully worked across diverse areas of law, from traditional practice areas to highly specialised and bespoke legal services. New or unique areas of law are never a blocker for us - in fact, we thrive on the challenge. Our approach is laser-focused on process-driven development, working collaboratively with you to understand your specific workflows and design tailored processes that enhance your practice efficiency. Your unique legal requirements become our opportunity to create innovative solutions.